Frequently asked questions

MediaSave is a free web tool that shows you the downloadable media files for a public post on X, Instagram, Facebook or TikTok. Paste the post link, choose one of the available formats, and save it.

X (Twitter), Instagram, Facebook and TikTok. Each has its own guide explaining which link formats work. If a platform is temporarily unavailable, you'll see a notice before you try.

No. MediaSave only works with content anyone can view without signing in. Private accounts, friends-only posts, private groups, Stories and paid content are not supported, and we never ask for your social-media login.

No account is needed. You don't sign up with MediaSave, and you never connect your social-media accounts.

It depends on the post. We list exactly what the media-processing service returns — most often MP4 in one or more resolutions, sometimes an audio track or images. If only one quality exists, you'll see one option.

The most common reasons are: the post is private or requires login, it was deleted, it doesn't contain a video, the link is a profile rather than a post, or the processing service is temporarily unavailable. The error message tells you which one applied.

Yes. MediaSave is free to use. To keep it fast and fair for everyone, there's a limit on how many links you can process in a short time.

Almost certainly. Videos belong to their creators, and being public doesn't make them free to reuse. Download only content you own, that's licensed for reuse, or that you have permission to save. See our Copyright & DMCA policy.

Yes. Both x.com and older twitter.com (including mobile.twitter.com) post links are accepted and converted automatically.

X stores animated GIFs as short MP4 videos without sound. When the processing service returns them, they appear as MP4 options.

Protected accounts limit their posts to approved followers, so those posts aren't public. MediaSave doesn't access non-public content.

No. Instagram shows Stories and Highlights only to signed-in users, so they aren't public content and MediaSave doesn't process them.

Yes, when the processing service returns the individual items. Each video or image in the carousel then appears as its own option.

No. Tracking parameters are stripped automatically before the link is processed.

Watch links (/watch/?v=), Page video links (/videos/), reels, /share/v/ and /share/r/ links, and fb.watch short links.

Videos in private groups — and most group content — require signing in to view, so they aren't public and can't be processed.

Not while it's live. After the broadcast ends and Facebook publishes the replay publicly, the replay can be processed like any other video.

Yes. Paste the short link exactly as the app gives it to you — vm.tiktok.com, vt.tiktok.com and tiktok.com/t/ links are all accepted.

Please respect that choice. If you'd like to use the video, contact the creator directly and ask for permission.

Photo-mode posts are images with a soundtrack rather than a video. Whether they can be processed depends on the media service; if not, you'll see a “no media” message.